Warzone 2: How to fix Fetching Online Profile error

Without a question, playing the recently launched Call of Duty: Warzone 2 is an exciting game. But it also has a lot of mistakes. The “Fetching Online Profile” problem is one of the most annoying and often reported failures. If you’re interested in learning more about the Warzone 2 fetching online profile problem, this tutorial is for you.

What Is Fetching Online Profile In Warzone 2

When you launch Warzone , the game needs to access this data to properly personalize your experience. It displays the “Fetching Online Profile” message while establishing a connection to the servers and downloading your profile information. This process should normally take just a few seconds, but sometimes it can encounter issues and get stuck, leading to frustration.

What Causes This Error

How to fix Fetching Online Profile error in Modern Warfare 3 and Warzone

The Warzone 2 fetching online profile problem typically manifests itself following new patch releases or while Activision servers going down.

How To Fix The Warzone 2 ‘Fetching Online Profile’ Error

There is no set method for resolving the Warzone II fetching online profile problem. But I’ve listed a few things below that you may try one at a time to see if it fixes the problem:

Step Action
1. Restart your game and system Restart the gaming device and the computer
2. Restart router Power cycle the router to reset connections
3. Add Warzone to Firewall Configure firewall settings to allow Warzone
4. Update Battle.net Ensure the Battle.net client is up to date
5. Check for Warzone 2 update Verify if there’s an update for Warzone 2
6. Update graphics driver Install the latest graphics driver
7. Change DNS settings Use alternative DNS servers for better connectivity
8. Reinstall The Game Uninstall and reinstall Warzone


Before trying any troubleshooting, it’s essential to check if Warzone II’s servers are working. If they’re down, you’ll have to wait until they’re back up. Follow these steps:

  1. Go to the Activision Support Website.
  2. Look for the drop-down menu and select Warzone II.
  3. Check if there’s a green check next to “All platforms.” If yes, the servers are fine; if not, you need to wait.

If the servers are okay, but you still encounter the “fetching online profile” error, follow the steps below:

  1. Restart the Game: Close Warzone 2 and reopen it. Sometimes, a simple restart can solve the problem.
  2. Check Internet Connection: Ensure your internet is stable. Disconnect and reconnect to be sure.
  3. Restart Your Device: If the error persists, try restarting your gaming console or computer.
  4. Update the Game: Make sure your game is up-to-date. Check for any available updates and install them.
  5. Clear Cache: Clearing the cache can resolve issues. Find the cache-clearing option in the game settings.
  6. Reinstall the Game: If all else fails, uninstall and reinstall Warzone 2. This can fix any corrupted files.
  7. Check If There Is An Update For Warzone II
  8. Update Battle.net And Graphics Driver 
  • The easy methods listed below can be used to update the driver:
  •     Look up “Device Manager” in the Start menu by clicking on it.
  •      Now choose “Display Adapters” and give it a right-click.
  •      When the graphics driver appears, you may right-click on it and choose to upgrade the driver.
    9. Add Warzone II To The Firewall
   10. Change DNS Server

Here’s a simplified step-by-step guide for changing DNS settings on both consoles and PCs:

For Console Users:

  1. Open the network settings on your console.
  2. Navigate to advanced settings and select “Change DNS settings.”
  3. Change the DNS settings to:
    • Preferred DNS server:
    • Alternate DNS server:

For PC Users:

  1. Go to the control panel on your PC.
  2. Click on “Network and Internet.”
  3. In the “Status” window, click on “Change adapter options.”
  4. Select either “Ethernet” or “Wifi,” depending on your network type.
  5. Find and click on “Internet Protocol Version 4 (TCP/IPv4)” and click on properties.
  6. Fetching Online Profile
  7. Choose The Highlighted “Internet Protocol Version 4 (TCP/IPv4)” And Click On Properties
    How to fix Fetching Online Profile error in Modern Warfare 3 and Warzone
  8. Check the box for “Use the following DNS server addresses.”
  9. Set the preferred DNS server to and the alternate DNS server to

These DNS server addresses ( and are provided by Google, and using them can help resolve connectivity issues while gamin

Remember, if the servers are down, patience is key. If the issue persists, these troubleshooting steps should help you get back into the game!

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